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Article
Publication date: 18 July 2023

Yan Li, Shumei Jin, Qi Chen and Steven J. Armstrong

This research focuses on the work–family facilitation process to theorize and examine the potential positive impact of perceived overqualification (POQ) on an individual’s…

Abstract

Purpose

This research focuses on the work–family facilitation process to theorize and examine the potential positive impact of perceived overqualification (POQ) on an individual’s work–family interface. Drawing on social cognitive theory of self-regulation, this research identifies work–family balance self-efficacy (WFBSE) as a motivational mechanism through which POQ affects work engagement. Additionally, it proposes flexibility human resource (HR) practices as a key moderator of this process.

Design/methodology/approach

This research collected multi-wave time-lagged data from 342 managers in the hospitality industry. The research focused on managers with the title of headwaiter and above, while front-line service personnel were not included.

Findings

The results showed that POQ had an indirect positive relationship with work engagement via WFBSE. The results also showed that employee-experienced flexibility HR practices moderated the effectiveness of WFBSE in translating POQ into work engagement.

Practical implications

This research provides guidance and insights into how HRM systems can be customized to sustain positive outcomes in situations of overqualification. It is crucial that hotels offer flexibility options or individualization of work arrangements for overqualified employees.

Originality/value

The potential positive impact of POQ on employees’ work–family interface has been neglected. In addition, prior research has devoted little attention to potential organizational factors that enhance the positive effects of POQ. By examining the mediating and moderating effects, this research aims to explain how and under what conditions POQ facilitates work engagement.

Details

International Journal of Contemporary Hospitality Management, vol. 36 no. 6
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 15 September 2022

Shumei Chen and Jia Xu

This paper aims to theoretically and empirically demonstrate the role played by business continuity management (BCM) to address risks such as trade conflicts and natural…

Abstract

Purpose

This paper aims to theoretically and empirically demonstrate the role played by business continuity management (BCM) to address risks such as trade conflicts and natural disasters. This paper also answers whether compliance with international standards such as the International Organization for Standardization (ISO) 22301 is adequate.

Design/methodology/approach

A case study of Chinese telecommunications giant Huawei is conducted to examine how a robust end-to-end BCM system has been established in two decades and in what way it has helped Huawei to efficiently maintain growth under pressure, such as being added to the “Entity List” and the pandemic.

Findings

Huawei case contributes to BCM theory in its approach to establishing the BCM system and its well-established BCM model. Huawei establishes and continually improves its BCM system by applying the Plan (establish), Do (implement and operate), Check (monitor and review) and Act (maintain and improve) cycle. Characterized as 4Ps: BCM policy, BCM process, incident management plan and business continuity plan, Huawei BCM system is shaped into a loop with end-to-end BCM process, covering all steps along its value chain – from suppliers and partners to Huawei itself and then on to its customers – with key initiatives for all domains such as R&D, procurement, manufacturing, logistics and global technical services. In practice, implementing international standards such as ISO 22301 enables Huawei to develop business continuity but not enough. Optimizing the BCM system is an ongoing effort, and BCM maturity is ever present: continually improving Huawei’s own BCM system and benchmarking against best practices available worldwide.

Research limitations/implications

Apart from the case study, other methods such as counter-factual analysis can be used to further test whether Huawei’s BCM system is cost-effective. Another direction for future study is whether suggested BCM maturity levels should be supplemented into ISO 22301. In the digital age, how to use digitalization to ensure business continuity is a current issue not just for practitioners such as Huawei but also for researchers worldwide.

Practical implications

In practice, implementing international standards such as ISO 22301 enables Huawei to develop business continuity but not enough. Optimizing the BCM system is an ongoing effort, and BCM maturity is ever present: continually improving Huawei’s own BCM system and benchmarking against best practices available worldwide.

Originality/value

To the best of the authors’ knowledge, this is one of the first studies to focus on how an organization continually improves the suitability, adequacy and effectiveness of its BCM system, with special attention to standards compliance.

Details

Chinese Management Studies, vol. 17 no. 5
Type: Research Article
ISSN: 1750-614X

Keywords

Article
Publication date: 6 August 2018

Lizhu Liu, Guangkai Hu, Xiaorui Zhang, Weng Ling and Jiawen Zhang

The effects of ultrasonication on the epoxy resin and its emulsion were investigated to find out the changes in the Mη and molecular structure of epoxy, as well as its room…

Abstract

Purpose

The effects of ultrasonication on the epoxy resin and its emulsion were investigated to find out the changes in the Mη and molecular structure of epoxy, as well as its room temperature storage stability, centrifugal stability, particle size and its distribution and particle morphology more importantly with the influence of different ultrasonic irradiation time, power and temperature.

Design/methodology/approach

The emulsion was prepared using an emulsifier with epoxy resin and by using phase inversion after subjecting to ultrasound irradiation with a power of 200 W at 50°C for 60 min. The changes in the epoxy resin and its emulsion induced by ultrasound were characterized by Ubbelohde viscometer, FT-IR, 13C-NMR, high-speed desktop centrifuge, laser particle size analyzer and transmission electron microscope.

Findings

The molecular weight of the epoxy resin was initially decreased and then stabilized by the increasing of ultrasonic irradiation time. The mole rate of the epoxy groups in epoxy molecular were decreased by about 14 per cent, resulting from ultrasonic irradiation. The particle size of the emulsion was decreased, while the particle size distribution became uniform in a certain time. The narrow distribution, stable and uniform of waterborne epoxy resin emulsion with more than 60 days room temperature storage period, 80 per cent of the supernatant volume, about 220 nm average particle size was gained with a power of 200 W at 50°C for 60 min.

Research limitations/implications

To overcome the problems commonly encountered with an epoxy emulsion, for example, short storage period and wider particle size, which limit its practical application, the effects of ultrasonic irradiation on the epoxy resin and its emulsion, were investigated. As the stability of emulsion was improved with the introduction of ultrasonic irradiation, the application of epoxy emulsion was improved.

Originality/value

The room temperature storage stability and centrifugal stability of the emulsion were decreased by the mechanical method, and thus, the benefit of an in-depth understanding of the influence of ultrasonic treatment on epoxy resin and its emulsion could further promote the development of water-based coatings.

Details

Pigment & Resin Technology, vol. 47 no. 4
Type: Research Article
ISSN: 0369-9420

Keywords

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